Would you go back for $2?

If I caught the error before leaving, which is highly unlikely since I suck at math, I would take care of it then. I don't like grocery shopping; I put it off as long as I can. I would not make another trip back to that place just to get a $2 refund! ::shudders::

I probably wouldn't make a special trip for it, but I always check my receipt before I leave, so rarely do I make it home and then notice a discrepancy.

The store I usually shop at has had really lame customer service in the past (it's gotten a lot better recently) and their CS booth used to be located in a really awkward place, so as much as I'm all about getting a price adjustment for principle's sake, if I had two kids with me, and it was a small mistake, I wouldn't bother.

I don't think I would run back, but I would call them, and take care of it on my next trip.

If you look at it as 2 bucks, it doesn't seem like much. But if you are saying you only spent 6 or 8 dollars then 2 bucks is a big percentage of it. It is like being overcharged at least 25 %. Too tired to do the exact math right not. So yeah, that is a lot to be overcharged.

yes i would go back, since now kroger is now the only grocery store in town. there are no other grocery stores in town anymore, no choice to shop elsewhere.

I would call and tell my story to the manager briefly.....I would get the managers name write it on the back of the receipt along with the date and time of the conversation.......then the next time I went to the store I would collect my $2
Pam, South Bend

It helps that I tend to self-check out so I can see the prices ring up.

But I'm with Bramble, I'd think first about gas. I'm inclined to let things go under $5....though not if it's a regular issue. But a one-time mistake with a store for less than $5 if I'm not going by in the next 2 days or so...I'll let it slide.

Second mistake, I'd probably go back even if it was small.

When I lived in GA, I shopped at Kroger regularly--they are NOTORIOUS for overcharging. (So is Target, by the way.)

You can just call the manager and explain the mistake--they'll make a note of it and refund your money the next time you visit. (I would think going back within the week.)

I think it would have to be at least a dollar for me. But I wouldn't make a special trip - I'd just take with me the next time I shopped and stop by the customer service desk first thing. I don't care about the principle of the thing so much, but every dollar counts at our house!

First, like you I double check things, if not on line, usually immediately after paying so that I don't have to go back.

In the odd times that I do have to go back, (assuming it is a store I go to regularly) I just go back and bring my receipt on the next trip. Most people don't realize this, but you know you CAN make returns at the grocery store, most with "no questions asked" (within a reasonable time of course, and nothing expired). I will ask for the correction or adjustment. If I meet with resistance, I usually will just state that I will return the item (I will SAY it whether or not I brought the item back to return), and simply buy it again at the correct price. It has been a rare instance that I have not been given a correction.

But like others said, I wouldn't go out of my way and spend more in gas than money than the $2 is worth at this point. If you are in the neighborhood thought, then by all means do it.

Easy one for me--I live 2 blocks from Kroger, so I usually give the receipt to one of my kids and tell them they could have the money if they can get it refunded. Since I'm not the kind of mom who hands out a lot of free money, at least one of the kids is usually interested. It's a chance for the kid to learn how to deal with awkward situations, they get a bit of pocket money, and Kroger gets notified that they need to update their computerized price thingie (I think that's the technical term)...everybody wins!

I have to say, Kroger does this pretty often, about once a month.

I wouldn't go back either.

Because I'm lazy.

I would never go back to the store over a $2 mistake because my time is valuable. Plus, if you look at your shopping life as a whole you'll probably notice there's a wash. The cashier at Trader Joe's rang only rang up two of the three bottles of wine I bought the other day, for instance.

i'd only go back if the refund was more than the gas it would take to get there

In my mind, the world keeps these sorts of things in balance. I'm sure I have probably picked something up from a shelf that said $8.99 only for it to actually ring up at $6.99. I didn't hand them an extra two bucks because the shelf said so, I was just thankful to save two bucks unexpectedly.

Ten dollars though??? I'd be in the car on my way back in a heartbeat!!! :-)

I would totally go back. To me, it's principal too. I've had great experiences at Kroger. There was a time when I bought a few jugs of apple juice and when i got home one was fermented somewhere in between beer and vinegar and they were very kind about it.